DebtRecovery.ng deploys ethical, technology-powered strategies to help Nigerian lenders and businesses recover outstanding debts — faster, smarter, and at scale.
Our ethical, multi-channel approach consistently outperforms industry averages by 28 percentage points.
Drag to explore our end-to-end debt recovery services designed for Nigerian lenders.
Structured remote debt recovery using targeted call campaigns, behavioural scripting, and multi-touch SMS/digital sequences tailored to each debtor's repayment capacity.
Learn more →Licensed field agents deployed across all 36 Nigerian states for verified in-person engagement, debt negotiation, and compliant asset tracing when required.
Learn more →End-to-end legal debt enforcement through accredited law firms — from formal demand letters to court judgements, garnishee orders, and full enforcement.
Learn more →Outsourced customer support teams that manage delinquency communication, enquiries, and complaints while actively preserving your brand's relationship with borrowers.
Learn more →Real-time dashboards and field intelligence reports that reveal delinquency patterns, debtor behaviour clusters, and opportunities to improve your credit underwriting models.
Learn more →A white-label, mobile-first repayment portal your borrowers can use to self-service outstanding balances, set up structured payment plans, and upload supporting documents.
Learn more →We take on your delinquent portfolio as if it were our own — with full transparency, ethical standards, and measurable outcomes at every stage.
Share your NPL data securely through our encrypted client portal. We accept all formats and sign NDAs before data transfer.
Our analysts segment debtors by capacity, behaviour, and risk profile — then assign the right recovery channel within 48 hours.
Tele-collectors, field agents, and legal partners work in parallel, escalating through channels as each case demands.
Recovered funds are remitted directly. You receive live dashboards and field intelligence to optimise future lending.
Their field reports gave us data we'd never had before. We used the insights to tighten underwriting criteria and cut our NPL rate by 34% in one quarter.
We handed over a ₦2.4Bn NPL book. Within 90 days, over 60% was resolved. DebtRecovery.ng aren't just agents — they think like stakeholders in our business.
The customer support outsourcing improved our CSAT scores more than we expected. Their agents communicate with Nigerian borrowers in a way our in-house team simply couldn't match.
Clients who trust us
Submit your enquiry and our team will design a tailored recovery strategy within 48 hours — no commitment required.
Join 50+ Nigerian institutions that recovered more with DebtRecovery.ng