Recover debt.
Build a career.

Join our tele-collections team as a senior agent, managing a portfolio of delinquent accounts for tier-1 banking and fintech clients. You'll handle mid-to-late stage delinquency calls using CBN-compliant scripts, negotiate payment plans, and mentor junior agents. This is a high-impact role with direct visibility into recovery outcomes.

Lead a team of 8–12 tele-collections agents, managing daily performance, coaching, and client reporting. You'll work directly with client relationship managers and be the key link between field intelligence and the collections floor.

Conduct authorised in-person visits to borrowers across the South-West zone, negotiating repayment and verifying collateral assets. You'll work in accordance with our strict Code of Conduct — no intimidation, no threats, no illegal entry. GPS-verified reports are submitted after each visit.

Locate and verify collateral assets — vehicles, equipment, and property — tied to delinquent secured loans. You'll use FRSC records, VIN searches, field intelligence, and coordination with local hubs to build verified asset reports for client review before legal enforcement.

Coordinate legal recovery cases between our operations team, client institutions, and our network of accredited partner law firms. You'll manage case pipelines, draft formal demand letters, track court proceedings, and ensure documentation is complete and compliant.

Build and maintain the backend systems that power our recovery operations — from client portfolio ingestion pipelines to the borrower repayment portal and real-time reporting dashboards. You'll work directly with the CTO on architecture decisions and have significant ownership over the systems you build.

Analyse loan portfolio data to identify delinquency patterns, recovery opportunities, and risk clusters. You'll produce the dashboards and insight reports that our clients rely on to understand their NPL books — and that our operations team uses to prioritise recovery activity.